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全力構造“直接反饋、同步響應、系統聯動”的客戶服務系統,各一線人員及時將客戶的問題即時傳輸給公司相關部門,各部門同時啟動支持解決程序,并在充分溝通的基礎上,第一時間制定整體解決方案,以最快的速度解決問題。

目前,公司在全國的各省市自治區均配備了專業的售后服務人員,對所有產品在全國范圍內提供售后聯保服務,讓各地用戶放心地享受到后期服務,保證將客戶意見、故障報修等情況在第一時間內反饋到公司客戶服務部。


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提倡服務的全程化和全員化,將服務理念和服務意識貫徹到每一個員工的心中,通過專業化的售前服務,與客戶一體的售中服務,幫助客戶排除故障及解決問題的售后服務等全程服務體系,確保服務過程的完美質量,提高企業的競爭力。公司有專職的客戶服務部,另五大職能部門配合客服部,其中包括信息部、訂單部為不同的客戶解決不同的問題;客戶服務部還具備專業的知識庫和專業技術人員,可及時回答客戶的問題;

全力構造“直接反饋、同步響應、系統聯動”的客戶服務系統,各一線人員及時將客戶的問題即時傳輸給公司相關部門,各部門同時啟動支持解決程序,并在充分溝通的基礎上,第一時間制定整體解決方案,以最快的速度解決問題。

目前,公司在全國的各省市自治區均配備了專業的售后服務人員,對所有產品在全國范圍內提供售后聯保服務,讓各地用戶放心地享受到后期服務,保證將客戶意見、故障報修等情況在第一時間內反饋到公司客戶服務部。


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Our country's precision molds speed up structural adjustment

Click: Time:2021-05-25 11:31:38

With the development of the economy, the mold industry is becoming more and more developed, and the requirements for molds in many industries are beginning to change. The prospect of the precision mold industry is broad, and the demand for the precision mold market is in short supply. However, the proportion of high, middle and low end produced in my country's mold industry is extremely unbalanced, which is very unfavorable to the development of my country's mold industry. There is an urgent need to speed up structural adjustment and develop high-end market segments to keep pace with the international market.


   speed up structural adjustment

   Compared with the past, my country's mold technology level has been greatly improved, but the proportion of high, middle and low end production in the domestic mold industry is extremely unbalanced, which is very unfavorable to the development of my country's mold industry. Although the structure and system of my country's mold industry have undergone great changes in the past few years, the main manifestations are: medium and high-end molds, large-scale, precise, complex, and long-life. However, due to the excessive demand for medium and low-end molds in our country, the self-matching rate of medium and high-end molds is less than 60%. It is not difficult to see that it is unreasonable.

They are mainly manifested in the following aspects: 1. Restrictive factors such as mold steel; 2. Standardization level needs to be improved; 3. High-end mold talents urgently need to be cultivated; 4. Accelerate the pace of mold product structure adjustment; 5. Increase investment to strengthen innovation Ability; Sixth, to promote the integration and reorganization of mold companies; Seventh, the development of overseas markets needs to be deepened.


  Improve the level of process technology

   Because the downstream industries, especially the automotive industry, are highly dependent on imports for key and core molds, a series of key and core injection molded products required for related host products are mainly provided by these internationally renowned mold companies.

In recent years, in-cabinet companies have continued to improve mold technology and products. Therefore, some plastic molds or injection molded parts have begun to circulate internationally, and have successfully entered the supply chain system of some high-end industries. They have replaced some imported products and got rid of Its dependence. But it is undeniable that only a few are among the high-end international markets.


   According to the Twelfth Five-Year Plan, my country's mold industry will focus on breaking through the design of large and precise plastic molds, such as automotive plastic molds, marine plastic molds, and so on. Only by constantly following up these new advanced technologies and products will we not be eliminated by the times. With the improvement of the technical level of my country's mold industry and the gradual increase of product levels, the supply chain system of some international mainframe industries is now further inclined to domestic enterprises, which will make it an opportunity and challenge. It is understood that by 2015, the independent matching rate of molds required by the Chinese market will reach more than 85%, and the independent matching rate of medium and high-end molds will increase significantly.


   Some experts pointed out that in the future, my country's mold industry will not only continue to improve its production capacity, but also focus on the adjustment of internal structure and the improvement of the level of technological development. Mainly the enterprise structure is adjusted to specialization, the product structure is developed to the middle and high-end molds, the import and export structure is improved, the mold forming analysis and structure improvement of the middle and high-end automobile panels, the multi-functional composite mold and the composite processing and the laser technology in the mold design and manufacture The application, high-speed cutting, super-finishing and polishing technology, and the development of information technology.


   Facing the world mold market, especially the high-end market, this promising big cake, everyone will be excited. In view of the development status of the mold industry, research and development of related mold machine tools to seize the market.


Our country's precision molds speed up structural adjustment
With the development of the economy, the mold industry is becoming more and more developed, and the requirements of many industries for molds are beginning to change. The prospect of the precision mol
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